U-Haul Review: U-Haul Pros & Cons
U-Haul (uhaul.com) is an extremely popular which competes against other like
PODS, GoShare, Upack, Penske Truck Rental and Lugg. Based on our in-depth U-Haul review, when compared to its competitors, U-Haul ranks as the the #1 top-performing brand in its category. Read the full Uhaul.com review below for more details.
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Price point:
How expensive is each store? How much does each store cost vs. competitors?
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Free returns & exchanges:
Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
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International shipping:
Does each store ship internationally? each store international shipping?
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Curbside pickup:
Does each store have curbside pickup? Does each store have in-store pickup?
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Ship to store:
Does each store does ship to store? Can I ship items to each store to pick up in-store?
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PayPal:
Does each store accept PayPal? each store PayPal support?
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Debit & prepaid cards:
each store debit card support? Does each store take debit cards?
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Google Pay:
Does each store accept Google Pay? Does each store accept Google Pay?
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Apple Pay:
Does each store accept Apple Pay? Does each store accept Apple Pay?
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Amazon Pay:
Does each store accept Amazon Pay? Does each store take Amazon Pay?
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Shop Pay:
Does each store accept Shop Pay? Does each store take Shop Pay?
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Bitcoin:
Does each store accept Bitcoin? Does each store take Bitcoin for payment?
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Alipay:
Does each store accept Alipay? Does each store take Alipay?
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Official coupons page:
Does each store have an official coupons page? Does each store maintain its own coupon page?
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AARP discounts:
Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
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Military discounts:
Does each store offer a military discount? each store military discount?
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Student discounts:
Does each store have a student discount? Does each store have a student discount?
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Price matching:
Does each store price match? each store price matching?
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Birthday discounts:
each store birthday discount? Does each store give birthday discounts?
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Senior discounts:
each store senior discount? Does each store have a senior discount policy?
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Teacher discounts:
Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
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Rewards programs:
Does each store have a rewards program? each store rewards program?
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Front-line worker discounts:
Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
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Competitor coupons:
Does each store accept competitors' coupons? Does each store take competitor coupons?
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Coupon stacking:
Does each store support coupon stacking? each store coupon stacking?
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Sales events:
Does each store ever have sales or promotional events? How often does each store have sales events?
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Black Friday Ads Page:
Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
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Cyber Monday sales:
Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
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Gift cards:
Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
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Loyalty programs:
each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
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Live chat:
Does each store offer live chat support? each store's live chat support?
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Order changes/cancellations:
Can I cancel or change my each store order for free at any time? Am I able to adjust my each store order once I've placed it?
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Order tracking:
How does I track my each store order? each store track order?
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White-glove delivery:
Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
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Contact information:
How does I contact each store? How to contact each store?
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Social media pages:
each store social media pages? List of each store's social media pages?
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Affirm financing:
Does each store accept Affirm financing? each store Affirm financing support?
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Afterpay financing:
Does each store accept Afterpay financing? Does each store take Afterpay financing?
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Klarna financing:
Does each store accept Klarna financing? Does each store take Klarna for financing?
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Sezzle financing:
Does each store accept Sezzle financing? Does each store support Sezzle financing?
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QuadPay financing:
Does each store accept QuadPay financing? Does each store take QuadPay?
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Splitit financing:
Does each store accept Splitit financing? each store Splitit financing support?
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Bread financing:
Does each store accept Bread financing? Does each store offer Bread as a financing option?
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Layaway programs:
Does each store offer layaway programs? What is each store's layaway policy?
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GreenSky:
Does each store accept GreenSky financing? each store GreenSky financing support?
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Snap Finance:
Does each store accept Snap Finance? each store Snap Finance support?
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Four financing:
Does each store accept Four financing? Does each store take Four financing?
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Website security & privacy:
Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
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Influencer marketing:
Does each store have an influencer marketing program? Does each store use influencer marketing?
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Affiliate marketing:
each store affiliate program? Does each store offer an affiliate program?
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Environmentally conscious:
Is each store an environmentally conscious brand? each store eco-friendly?
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Diversity commitment:
Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
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Nurse discounts:
each store nurse discounts? Does each store have any discounts for nurses?
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Government worker discounts:
each store government worker discount? Does each store offer any discounts for government workers?
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Ethical practices:
Is each store considered an ethical brand? Does each store use ethical practices?
U-Haul's strengths are:
- Offers free return policies details
- Offers in-store pickup details
- Accepts debit & prepaid card support details
- Offers official coupons support details
- Offers veteran's discount policies details
- Offers sales and promotions details
- Offers gift card support details
- Offers live chat support details
- Allows modification & cancellation policies details
- Offers contact information availability details
- Offers social media presence details
- Offers website security & privacy policies details
- Does affiliate marketing programs details
- Supports ethical practices details
View 9 more strengths
Knoji has 48 U-Haul reviews and ratings as of January 17, 2021. Knoji editors and the Knoji shopper community have reviewed U-Haul and compared it against 0 top brands, reviewing U-Haul based on product and store features such as price competitiveness, free return policies and international shipping policies. Knoji reviews and ranks Uhaul.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 48 U-Haul reviews, U-Haul earns an overall score of 4.7 out of 5.0 points. U-Haul offers 4 total features such as free returns & exchanges, curbside pickup and debit & prepaid cards. U-Haul's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.
U-Haul Ratings: Discount, Payments & Shipping Policies
Read Uhaul.com 5-star ratings and in-depth U-Haul reviews. See how customers rate U-Haul on store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies. Based on 48 reviews, Uhaul.com has an overall brand score of 4.7 out of 5.
U-Haul Discount Policies Review
3.0 stars
We reviewed U-Haul's support for discounts for various customers such as seniors, teachers, and military veterans. U-Haul does offer support for discounts for its customers. Specifically, U-Haul offers the following discount policies:
military discounts. U-Haul did not offer the following discounts at the time of our last U-Haul review:
senior discounts,
student discounts,
teacher discounts and
birthday discounts. More details at
uhaul.com.
U-Haul Shipping & Returns Policies Review
3.0 stars
We reviewed U-Haul's shipping rates and shipping policies, as well as U-Haul's returns policies. U-Haul offers good service and support when it comes to shipping, returns and exchanges. Specifically, U-Haul offers the following shipping and returns policies:
free returns & exchanges.
U-Haul Payment Methods Review
3.0 stars
We reviewed U-Haul's support for various payment options such as Apple Pay, debit cards, and Google Pay. U-Haul accepts some payment methods beyond standard credit card payments. Specifically, U-Haul accepts the following payment methods:
debit & prepaid cards and
gift cards. U-Haul did not accept the following payment options at the time of our last U-Haul review:
PayPal,
Apple Pay and
Google Pay. Learn more at
U-Haul's website.
U-Haul Pricing Matching & Coupon Policies Review
1.0 stars
We reviewed U-Haul's coupon acceptance policies as well as U-Haul's support for price adjustments and price matching. U-Haul does not currently offer any specific price matching or special couponing features for customers. U-Haul does not offer the following pricing and couponing features at the time of our last U-Haul review:
price matching,
coupon stacking and
competitor coupons. Check for any updates on
uhaul.com.
U-Haul FAQ
Pricing & Discount Policies
Does U-Haul maintain its own coupon page?
Yes – U-Haul does offer official coupons page. As of January 21, 2019, U-Haul was offering official coupons support on their website.
See 1 review.
Does U-Haul offer discounts to AARP members?
No – U-Haul does not offer AARP discounts. We researched this on March 12, 2019, and at that time U-Haul was offering AARP discount policies.
See 1 answer.
U-Haul military discount?
Yes – U-Haul does offer military discounts. As of July 13, 2020, U-Haul was offering veteran's discount policies on their website.
See 1 review.
Does U-Haul have a student discount?
No – U-Haul does not offer student discounts. We researched this on July 14, 2020, and at that time U-Haul was offering student discount policies.
See 1 answer.
U-Haul price matching?
No – U-Haul does not offer price matching. We researched this on September 5, 2018, and at that time U-Haul was offering price adjustment policies.
See 1 answer.
Does U-Haul give birthday discounts?
No – U-Haul does not offer birthday discounts. We researched this on May 31, 2019, and at that time U-Haul was offering birthday discount policies.
See 1 answer.
U-Haul senior discount?
No – U-Haul does not offer senior discounts. We researched this on July 14, 2020, and at that time U-Haul was offering senior discount policies.
See 1 answer.
U-Haul teacher discount?
No – U-Haul does not offer teacher discounts. We researched this on July 17, 2018, and at that time U-Haul was offering teacher discount policies.
See 1 answer.
Does U-Haul have a rewards program?
No – U-Haul does not offer rewards programs. We researched this on January 7, 2021, and at that time U-Haul was offering rewards program.
See 1 answer.
Does U-Haul accept competitors' coupons?
No – U-Haul does not accept competitor coupons. We researched this on July 2, 2017, and at that time U-Haul was accepting competitor coupon policies.
See 1 answer.
Does U-Haul support coupon stacking?
No – U-Haul does not allow coupon stacking. We researched this on June 20, 2017, and at that time U-Haul was allowing coupon stacking policies.
See 1 answer.
Does U-Haul ever have sales?
Yes – U-Haul does offer sales events. As of June 20, 2017, U-Haul was offering sales and promotions on their website.
See 1 review.
Does U-Haul have a Black Friday Ads page?
No – U-Haul does not offer Black Friday Ads Page. We researched this on November 12, 2020, and at that time U-Haul was offering Black Friday Ads Page.
See 1 answer.
Does U-Haul have a Cyber Monday ad this year?
No – U-Haul does not offer Cyber Monday sales. We researched this on November 23, 2020, and at that time U-Haul was offering Cyber Monday page.
See 1 answer.
Shipping & Returns Policies
Does U-Haul offer free returns? What's their exchange policy?
Yes – U-Haul does offer free returns & exchanges. As of May 4, 2018, U-Haul was offering free return policies on their website.
See 1 review.
U-Haul international shipping?
No – U-Haul does not offer international shipping. We researched this on July 4, 2017, and at that time U-Haul was offering international shipping policies.
See 1 answer.
Does U-Haul have in-store pickup?
Yes – U-Haul does offer curbside pickup. As of October 21, 2020, U-Haul was offering in-store pickup on their website.
See 1 review.
Payment Options
Does U-Haul accept PayPal?
No – U-Haul does not accept PayPal. We researched this on July 26, 2018, and at that time U-Haul was accepting PayPal support.
See 1 answer.
U-Haul debit card support?
Yes – U-Haul does accept debit & prepaid cards. As of June 19, 2018, U-Haul was accepting debit & prepaid card support on their website.
See 3 reviews.
U-Haul Google Pay?
No – U-Haul does not accept Google Pay. We researched this on May 4, 2018, and at that time U-Haul was accepting Google Pay support.
See 1 answer.
Does U-Haul accept Apple Pay?
No – U-Haul does not accept Apple Pay. We researched this on May 4, 2018, and at that time U-Haul was accepting Apple Pay support.
See 1 answer.
Does U-Haul accept Amazon Pay?
No – U-Haul does not accept Amazon Pay. We researched this on February 3, 2019, and at that time U-Haul was accepting Amazon Pay support.
See 1 answer.
Does U-Haul take Shop Pay?
No – U-Haul does not accept Shop Pay. We researched this on December 13, 2020, and at that time U-Haul was accepting Shop Pay support.
See 1 answer.
Does U-Haul accept Alipay?
No – U-Haul does not accept Alipay. We researched this on December 17, 2020, and at that time U-Haul was accepting Alipay support.
See 1 answer.
Financing Options
Does U-Haul accept Affirm financing?
No – U-Haul does not accept Affirm financing. We researched this on July 5, 2018, and at that time U-Haul was accepting Affirm financing support.
See 1 answer.
Does U-Haul take Afterpay financing?
No – U-Haul does not accept Afterpay financing. We researched this on July 7, 2018, and at that time U-Haul was accepting Afterpay financing support.
See 1 answer.
Does U-Haul take Klarna for financing?
No – U-Haul does not accept Klarna financing. We researched this on July 7, 2018, and at that time U-Haul was accepting Klarna financing support.
See 1 answer.
Does U-Haul support Sezzle financing?
No – U-Haul does not accept Sezzle financing. We researched this on February 12, 2019, and at that time U-Haul was accepting Sezzle financing support.
See 1 answer.
Does U-Haul take QuadPay?
No – U-Haul does not accept QuadPay financing. We researched this on February 7, 2019, and at that time U-Haul was accepting QuadPay financing support.
See 1 answer.
Does U-Haul accept Splitit financing?
No – U-Haul does not accept Splitit financing. We researched this on October 22, 2020, and at that time U-Haul was accepting Splitit financing support.
See 1 answer.
Does U-Haul offer Bread as a financing option?
No – U-Haul does not accept Bread financing. We researched this on September 17, 2018, and at that time U-Haul was accepting Bread financing support.
See 1 answer.
Does U-Haul accept GreenSky financing?
No – U-Haul does not accept GreenSky. We researched this on December 10, 2020, and at that time U-Haul was accepting GreenSky financing support.
See 1 answer.
U-Haul Snap Finance support?
No – U-Haul does not accept Snap Finance. We researched this on December 17, 2020, and at that time U-Haul was accepting Snap Finance support.
See 1 answer.
Does U-Haul take Four financing?
No – U-Haul does not accept Four financing. We researched this on January 14, 2021, and at that time U-Haul was accepting Four financing support.
See 0 answers.
Customer Service Features
Does U-Haul accept gift cards or e-gift cards?
Yes – U-Haul does offer gift cards. As of July 25, 2020, U-Haul was offering gift card support on their website.
See 1 review.
U-Haul loyalty or rewards program?
No – U-Haul does not offer loyalty programs. We researched this on July 22, 2020, and at that time U-Haul was offering loyalty programs.
See 1 answer.
Does U-Haul offer live chat support?
Yes – U-Haul does offer live chat. As of December 14, 2020, U-Haul was offering live chat support on their website.
See 1 review.
Can I cancel or change my U-Haul order for free at any time?
Yes – U-Haul does allow order changes/cancellations. As of January 7, 2021, U-Haul was allowing modification & cancellation policies on their website.
See 1 review.
U-Haul track order?
No – U-Haul does not offer order tracking. We researched this on January 11, 2021, and at that time U-Haul was offering order tracking support.
See 0 answers.
How do I contact U-Haul?
Yes – U-Haul does offer contact information. As of July 9, 2018, U-Haul was offering contact information availability on their website.
See 1 review.
U-Haul social media pages?
Yes – U-Haul does offer social media pages. As of May 22, 2019, U-Haul was offering social media presence on their website.
See 1 review.
Website Features
Is U-Haul a secure website? Do they respect users' privacy?
Yes – U-Haul does offer website security & privacy. As of April 4, 2018, U-Haul was offering website security & privacy policies on their website.
See 1 review.
Product & Service Features
How expensive is U-Haul?
No – U-Haul does not price point. We researched this on January 15, 2019, and at that time U-Haul was ing price competitiveness.
See 0 answers.
Marketing Programs
U-Haul affiliate program?
Yes – U-Haul does do affiliate marketing. As of May 22, 2019, U-Haul was that do affiliate marketing programs on their website.
See 1 review.
Other Features
Is U-Haul considered an ethical brand?
Yes – U-Haul does support ethical practices. As of December 21, 2019, U-Haul was supporting ethical practices on their website.
See 1 review.