Does U-Haul offer free returns? What's their exchange policy?
What's U-Haul's returns and exchanges policy? Can you return in-store? How many days do you have to return items to U-Haul for a full refund? Do I need a receipt to return my item to U-Haul? Do items need to be in new condition?
Free return policies rating: 5.0 - 1 ratings
Yes, U-Haul does offer free returns & exchanges.
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Shopping tip: U-Haul also offers coupons and promo codes.
You can use U-Haul coupons to unlock discounts at their website. View 2 active coupons.
What other shipping & returns policies does U-Haul offer? Here's their scorecard:
Free Shipping: No – 22.4k stores offer this | Free Returns & Exchanges: Yes – More details |
International Shipping: No – 8.2k stores offer this | Curbside Pickup: Yes – More details |
Ship to Store: No – 38 stores offer this |

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May 4, 2018
Yes, U-Haul does offer free returns and exchanges. You can find additional information about U-Haul's free return policies on their customer service page here. You can also visit their homepage to see if U-Haul has posted additional information on their free return policies.
Update: we've found 2 more real estate & moving stores like U-Haul that currently offer free returns & exchanges and 157 money stores that are offering free returns & exchanges . You can also view all 11,242 stores that offer free returns & exchanges across all categories.
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This user rated U-Haul's free return policies: 5.0
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U-Haul FAQ
Does U-Haul offer free shipping?
Based on our records, U-Haul does not currently offer free shipping policies. Check the full discussion to learn more.
Does U-Haul offer free returns & exchanges?
Yes. As of May 4, 2018, U-Haul does offer free return policies. View the discussion thread for more details.
Does U-Haul offer international shipping?
No. Based on our last check on July 4, 2017, U-Haul was not offering international shipping policies. Check the full discussion for updated information.
Does U-Haul offer curbside pickup?
Yes. As of October 21, 2020, U-Haul does offer in-store pickup. View the discussion thread for more details.
Does U-Haul offer ship to store?
Based on our records, U-Haul does not currently offer ship to store options. Check the full discussion to learn more.
View full FAQ